Shipments and returns
Order Monday to Friday until 13 o'clock, we usually ship the same day, otherwise the following day. We deliver all orders via the delivery service GLS or DPD. The delivery time within Austria is 1-3 working days, in the EU zone about 3-7 working days, in the rest of Europe between 1 to 3 weeks. Deliveries to non-EU countries incur additional duties, taxes and charges.
Our packages are insured against damage in transit and theft. If the parcel is damaged on delivery, check the contents immediately and have the damage confirmed by the parcel courier. Please report the transport damage to us immediately.